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Three Ways a SAAS Solution Saves You Time

Reductions in implementation times

SaaS providers are your IT team for their particular solution and their expenses are usually covered in the implementation and service agreements up front.

Most of today’s cloud solutions are agnostic and are able to connect to a variety of systems you already have in place.

Implementation times vary based on many things. One way you may affect the time frame is through your data. If your data is not clean or consistent, it will need to be “cleaned up” in order to be categorized by the new system.

Reductions in support ticket solution times

Your IT team will love the SaaS solution that reduces their workload. And you will love not having to queue for internal IT support. It is common practice for SaaS solution providers to strive for a 24-hour support ticket response time.

Look at what it takes to get the SaaS solution implemented. Ask vendors if your IT team would play a part in the day to day use of the system. Will you need a full time SaaS solution administrator? What is the typical turn around time of a support ticket?

Reductions in the time it takes to get reports

Remember submitting a report request to IT and then trying to remember what you were thinking by the time you actually got the report? Could you play with the data to slice and dice it any which way?

Most SaaS solutions focus on data and the ease of accessing and analyzing it. Reporting should be a strength of any solution you consider. You not only want to see dashboards and statuses, you also need to be able to analyze and download your data. Determine if the solution allows you to download your data and further slice and dice it in Excel.

We recommend reading case studies and reviews of the SaaS solutions you are considering to get an idea of the time frame needed for implementation, the quality of support, and the reporting capabilities.

ART, SkyStem’s SaaS solution for automating account reconciliations and the financial close, demonstrates in this customer success story how a smooth implementation started at the beginning of the month enabled users to use ART to automate that same month’s account reconciliations and month-end close. The customer was delighted to realize a 50% time savings.

By |2023-03-11T17:55:45+00:00September 11th, 2015|Blog|0 Comments
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